shan789 Privacy Policy

Introduction

shan789 is an online gaming platform built for gaming enthusiasts in Myanmar. We are committed to handling users' personal information responsibly and with integrity. This Privacy Policy explains in detail what information shan789 collects when you use our platform, services, and website, for what purposes that information is handled, and what rights you have.

By continuing to use shan789's services, you are considered to have read and agreed to the terms of this policy. If you have any questions after reading it, you can reach us at [email protected].

1. Types of Information Collected

When you open an account and use services on shan789, the types of information we may receive are as follows—

a) Information You Provide Directly

• Name, date of birth, and contact details (email address)
• Username and password used to log in to your account
• Payment contact details (KBZPay, Wave Money, and AYA Pay numbers)
• Personal identification documents submitted for KYC (Know Your Customer) verification, such as a national registration card or other specified identification
• Any message or information sent for communication purposes

b) Automatically collected information

• IP address, browser type and version
• Device name and operating system
• Browsing patterns and click records within the website
• Connection time and gaming history
• Data collected from cookies and similar tracking technologies

c) Information received from third parties

• Payment transaction confirmations from payment processing companies
• Risk assessment data from fraud detection software

2. Purposes for collecting information

shan789 handles your personal information only for the following purposes—

• Account management — To register accounts, verify identity, and protect secure access
• Financial transactions — To handle deposits, withdrawals, and payment records
• Service improvement — To enhance the gaming experience
• Customer support — To provide assistance via 24/7 Live Chat and Email
• Security and fraud prevention — To protect against unauthorized access and fraud
• Legal compliance — To fulfill legal obligations related to KYC/AML
• Notifications — To announce policy changes or important account-related information

shan789 will never use your personal information for purposes beyond those stated above.

3. Cookies and tracking technologies

The shan789 website uses cookies and similar technologies to provide you with better service. The purposes of these cookies are—

• Session cookies to keep your browsing on the website running smoothly
• Preference cookies to remember your personal settings as you choose
• Analytics cookies to monitor website usage patterns and identify issues

You can block cookies in your browser settings, but doing so may prevent some features of the website from working properly.

4. Data sharing and disclosure

shan789 will not sell or rent your personal information to any third-party company or individual for money or other benefit. However, we share only the necessary information with the following companies in order to deliver our services—

• Payment processors — Companies that process payments such as KBZPay, Wave Money, and AYA Pay (only the information required to process the transaction)
• Technology service providers — Server operators, cloud hosting, and technical service providers (only for the purpose of delivering the service)
• Legal obligations — When disclosure is required due to a legal demand or legal process
• Security monitors — Companies that handle fraud prevention and protection

The third-party companies we share data with have agreed to comply with sh789's personal data protection standards.

5. Data security measures

shan789 has put in place leading technical and administrative security measures to protect your personal information—

• Data transfers are protected with SSL (Secure Socket Layer) encryption technology
• Databases are stored with encryption
• Access controls are in place to ensure that only authorized staff can view personal information
• Regular security audits and penetration tests are conducted
• An incident response plan is in place to provide immediate notification in the event of accidental data loss

While no data security technology can be guaranteed 100%, shan789 works to minimize potential risks as much as possible.

6. Data retention period

shan789 will retain your personal information only for as long as necessary, and will delete it once the purpose has been fulfilled—

• Active accounts — for the entire duration the account remains open
• After account closure — deleted once the period required by applicable international standards for fulfilling legal obligations has ended
• Payment records — for the period specified in accordance with financial regulatory law

These periods may be extended beyond the stated timeframes if required for legal requests or the resolution of serious disputes.

7. Your Rights

As a shan789 customer, you have the following rights regarding your personal data —

a) Right of Access

You may request to view the personal data that shan789 holds about you.

b) Right of Rectification

You may request correction of any personal data that is being held inaccurately.

c) Right of Erasure

You may request deletion of your personal data, provided it does not conflict with legal obligations.

d) Right to Data Portability

You may request to receive the personal data you have provided in a readable format.

e) Right to Object

You may object to your personal data being processed for advertising purposes.

To exercise any of these rights, please contact us at [email protected]. We will respond as promptly as possible.

8. Age Restriction

shan789 services are intended exclusively for adults aged 21+. No person under 21 is permitted to use the service. If we detect an account opened by an underage individual, we will immediately close that account and delete the associated personal data.

9. Third-Party Website Links

The shan789 website may contain links to third-party websites. shan789 has no control over the privacy practices or policies of those websites, so when visiting them you should read and understand each site's own privacy policy.

10. Policy Changes

shan789 may update this Privacy Policy at any time. Any changes will be published on this page and will take effect from the date of publication. For significant changes, we may notify you by email.

Continuing to use shan789 after changes have been made will be considered acceptance of those changes, so we recommend reading this policy regularly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, you can reach the shan789 customer support team in the following ways —

• Contact us directly in Burmese through our 24/7 Live Chat service on the website
• Email — [email protected]

Our support team is ready to answer your questions about personal data as quickly and fully as possible.