shan789 — Our Responsible Gambling Commitment

shan789 Responsible Gambling
Policy and Self-Control

On shan789, gambling is meant for fun and entertainment only. This page explains simple ways to stay in control, how to set limits, and how to get help. This platform is for players aged 21 and above only.

See gambling as fun

shan789 is a platform built for gaming enthusiasts in Myanmar. We believe gambling is for fun and entertainment — not as a source of income. That belief guides everything we do.

We know gambling can become a problem. That is why we have built self-control tools directly into the platform to help players stay in charge. You can set time limits, deposit limits, take a time-out, or self-exclude.

If you feel that gambling is negatively affecting your finances, relationships, or daily life, contact our 24/7 support team right away. We welcome you via Live Chat in Burmese.

21+ Age Restriction

This platform is for players aged 21 and above only

Self-Control Tools

Deposit limits, time limits, and self-exclusion

24/7 Burmese-Language Support

Help is always available via Live Chat

Self-Control Tools

Six protective options available on the shan789 platform

Deposit Limit

You can set daily, weekly, and monthly deposit limits. Through our support team, you can set an amount that fits your budget so you enjoy gambling without financial stress.

Play Time Limit

You can set how many hours per day you play. When you go over your set time, the system will notify you and can pause your session. This helps you remember that gambling is just one part of life.

Time-out

You can voluntarily pause gambling for 24 hours, 7 days, or 30 days. During that period your account is closed and all deposit channels are blocked. This is useful when you want a break from gambling.

Self-Exclusion

If you feel gambling is getting out of control, you can close your account for a longer period — 6 months, 1 year, or permanently. During the exclusion period, you will not be able to take part in any promotional events.

View Your Gambling History

You can view your deposit, withdrawal, betting, and play-time records from your account area. Reviewing this information helps you better understand your own gambling habits.

Staff Support

shan789's 24/7 support team can actively discuss gambling-related issues with you in Myanmar language. You can request help to set limits or to self-exclude.

Are You Having a Gambling Problem

Check yourself with these questions

  • Are you continuing to gamble because you want to win back money you have lost?
  • Are you neglecting friends, family, or work because of gambling?
  • Do you feel you have spent more money than you intended to?
  • Are you hiding your gambling from family instead of being open about it?
  • Do you feel stressed or exhausted because of poor gambling results?
  • Are you borrowing money or getting into debt to gamble?

What do these answers mean

If you answered "yes" to one or more of the questions above, be aware that your gambling may be becoming a problem. This is not a weakness — recognising it and asking for help is the stronger move.

Contact shan789's support team via 24/7 Live Chat. They can help you set limits or self-exclude. You can also reach out by email if needed.

Important Warning

Gambling is not a solution to financial problems, no matter how serious. Never forget that losses are always possible.

Control Tools — Summary

Protective features you can use right now on shan789

Tool Description Where to Act Status
Deposit Limit Set daily / weekly / monthly limits Account Settings or Live Chat Immediate
Play Time Limit Set a daily limit on how much time you can spend playing Via Live Chat Immediate
Time-out (Temporary Break) Pause gambling for 24 hours / 7 days / 30 days Via Live Chat Immediate
Self-Exclusion Close your account for 6 months / 1 year / permanently Via Live Chat Within 48 hours
Gambling History View your full gambling activity and data Account Area Immediate

21+

shan789 is for players aged 21+
only adults may
use this site

Age Restriction: 21+

The shan789 platform is only open to adults aged 21 and above. We enforce this restriction strictly. Anyone under 21 is not permitted to take part.

If parents or guardians suspect their child is accessing this platform, they can notify our support team immediately. We also encourage installing internet filtering software on computers or mobile devices.

All players must confirm they are aged 21 or over when registering, and we reserve the right to carry out security verification checks.

How to Get Support

Getting help on shan789 is simple

24/7 Live Chat

A Live Chat service in Myanmar language is always available for immediate assistance. Contact us through this channel for gambling control matters, account closure, or to set limits.

Email Contact

For more detailed matters, self-exclusion requests, or to submit a record of incidents, you can contact [email protected].

How to Request Self-Exclusion

Tell Live Chat "I request Self-Exclusion" or email [email protected] with a time period. We will take care of it promptly.

Play responsibly and enjoy yourself at shan789 with confidence

When you set limits and play with self-control, gaming becomes genuine entertainment. Browse games at shan789 or read the FAQ.

Responsible Gaming Quick Answers

Frequently Asked Questions

Contact shan789's 24/7 Live Chat and request a "deposit limit" or "play time limit". Support staff can action it right away. You can also email [email protected].

We can only reactivate your account after the self-exclusion period has fully ended. During that period you cannot play, and all deposit channels will be blocked. Once the period is over, you must contact us yourself if you wish to return.

Time-out pauses your account for 24 hours up to 30 days, after which access is restored automatically. Self-Exclusion closes your account for 6 months up to permanently, and you must contact us yourself after the period ends before it can be reopened. If gambling is causing problems, we recommend choosing Self-Exclusion.

shan789 strictly enforces the 21+ age requirement. If we find that an account holder is under 21, the account will be closed immediately and any remaining funds will be handled accordingly. Parents or guardians can report such cases to us.

Contact shan789's 24/7 Live Chat — staff who can assist in Burmese are always available. You can also email [email protected] to set gambling limits, request self-exclusion, or report an incident.

Log in to your shan789 account and check the "History" or "Transaction History" section in Settings. You can find records of deposits, withdrawals, bets, and play time. If you have any issues, contact the support team.

Games Often Visited by Responsible Players

Games at shan789 you can enjoy with fun and control